Last Updated: [Insert Date]
Welcome to Mode Charm Shop (“us”, “we”, or “our”) at www.usladiesapparelhub.com. These Terms and Conditions govern your use of our website and purchases of our premium fashion items including dresses, jeans, knitwear, nightwear, pants, skirts, socks, and tops.
By accessing or using our services, you agree to be bound by these terms. Please read them carefully before placing an order.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users aged 18+ who can form legally binding contracts. By using our site, you represent that you meet these requirements.
1.2 Intellectual Property Rights
All content on this site (images, text, designs) is the property of Mode Charm Shop and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in all product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings. If a product doesn’t match its description, you may return it under our 15-day return policy.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Hygiene Considerations
For health reasons, lingerie, nightwear, and other intimate items marked “final sale” cannot be returned unless defective.
3. Ordering and Payment
3.1 Order Process
Your order represents an offer to purchase which we accept by sending a confirmation email. We process orders within 1-2 business days (excluding weekends/holidays).
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing and Currency
All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error occurs, we will notify you and either cancel the order or request additional payment.
4. Shipping and Delivery
4.1 Shipping Options
We offer:
- Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
- Free Shipping: EMS for orders over $50, 15-25 business days
4.2 Delivery Responsibilities
Once shipped, you become responsible for the goods. Any customs duties or taxes are the customer’s responsibility. Please inspect packages immediately upon delivery and report damages within 48 hours.
5. Returns and Exchanges
5.1 Return Policy
You may return most items within 15 days of delivery if:
- Items are unworn, unwashed with tags attached
- In original packaging with all protective coverings
- Accompanied by the original packing slip
5.2 Return Process
Email [email protected] with your order number to initiate returns. Customers are responsible for return shipping costs unless the item is faulty.
5.3 Refunds
Refunds are processed within 3-5 business days of receiving your return, issued to your original payment method. Allow 5-10 business days for the refund to appear in your account.
6. Customer Responsibilities
6.1 Account Security
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
6.2 Prohibited Conduct
You agree not to:
- Use our site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Submit false information when making purchases
- Return items that don’t meet our return criteria
7. Limitation of Liability
Mode Charm Shop shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in performance beyond our reasonable control
- Errors in product descriptions or pricing
- Customs delays or additional charges in your country
8. Privacy and Data Protection
Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use, and protect your information.
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance. The “Last Updated” date at the top indicates when these terms were last revised.
10. Governing Law
These terms shall be governed by the laws of California, USA. Any disputes shall be resolved in the courts of Fresno County.
11. Contact Information
For questions about these Terms, please contact us at:
Mode Charm Shop2222 Washburn Street
Fresno, CA 93650 USA
Email: [email protected]
